Water Softener Cost
A 30,000 grain water softener costs $1,500 plus HST installed, which is the right size for most two to four person homes on city water in Kitchener, Waterloo and Cambridge. If the house has never had a softener, add about $400 for the additional plumbing needed.
New Dundee, Wilmot Township, Kitchener, Waterloo, Cambridge, Guelph, Milton, Halton Hills, Acton, Rockwood and Georgetown
Water softener prices
These prices are for a like-for-like swap, where the plumbing and drain are already in place. All prices plus HST, and they include the softener and the installation.
| Softener | Price |
|---|---|
| Single tank | |
| 30,000 grain (2 to 4 people on city water) | $1,500 |
| 45,000 grain | $1,650 |
| 75,000 grain | $2,300 |
| Twin alternating, for very hard water or heavy use | |
| Twin alternating 30,000 grain | $2,200 |
| Twin alternating 45,000 grain | $2,400 |
| Twin alternating 60,000 grain | $2,650 |
| First-time installs | |
| House that has never had a softener (extra piping and the drain run) | Add about $400 |
Our softeners are Pinnacle units with 10% cross-linked resin, a grade above what most big-box softeners use. See every plumbing price on our pricing page.
Price builder
Three taps: your water, your household, and whether there is a softener there now. You see the size your house needs and a line-by-line price, plus HST. No forms, no email.
1How hard is your water?
Not sure? Pick the band for your town. Kitchener, Waterloo and Cambridge run 17 to 36 depending on the street, so check the Region of Waterloo hardness map. Your own water can sit off the local range, especially on a well, so we confirm it with you.
2How many people live there?
3Is there a softener there now?
Your softener
30,000 grain softener
For 1 to 4 people on water that runs under 12 grains per gallon (mild). Light hardness and an average household. The smallest unit we install keeps up easily.
Your price$1,500about $1,900
Plus HST, installed. Includes the unit, the installation and a 1 year parts and labour warranty.
Good news: your water is close to soft already. Under 12 grains, many homes do not need a softener, and we will tell you so. If you still want one, this is the size.
Your softener
30,000 grain softener
For 5 to 6 people on water that runs under 12 grains per gallon (mild). Even with 5 to 6 people, water this soft does not need more than a 30,000 grain unit.
Your price$1,500about $1,900
Plus HST, installed. Includes the unit, the installation and a 1 year parts and labour warranty.
Good news: your water is close to soft already. Under 12 grains, many homes do not need a softener, and we will tell you so. If you still want one, this is the size.
Your softener
Custom sized system
For 7 or more people on water that runs under 12 grains per gallon (mild). A household this size is sized with you on the phone, and you get the price in writing before anything starts.
Your priceQuoted by phone
Call or book a free water assessment by phone. You get the price in writing before anything starts.
Good news: your water is close to soft already. Under 12 grains, many homes do not need a softener, and we will tell you so. If you still want one, this is the size.
Your softener
30,000 grain softener
For 1 to 4 people on water that runs 15 to 25 grains per gallon (hard). The right size for most 1 to 4 person homes at this hardness.
Your price$1,500about $1,900
Plus HST, installed. Includes the unit, the installation and a 1 year parts and labour warranty.
Your softener
45,000 grain softener
For 5 to 6 people on water that runs 15 to 25 grains per gallon (hard). More people means more water through the softener each day, so it needs more capacity between regenerations.
Your price$1,650about $2,050
Plus HST, installed. Includes the unit, the installation and a 1 year parts and labour warranty.
Your softener
Custom sized system
For 7 or more people on water that runs 15 to 25 grains per gallon (hard). A household this size is sized with you on the phone, and you get the price in writing before anything starts.
Your priceQuoted by phone
Call or book a free water assessment by phone. You get the price in writing before anything starts.
Your softener
30,000 grain softener
For 1 to 4 people on water that runs 26 to 40 grains per gallon (very hard). Harder water, but a 30,000 grain unit still keeps up for most 1 to 4 person homes. At the top of this range we may suggest 45,000 instead, and we will tell you on the call.
Your price$1,500about $1,900
Plus HST, installed. Includes the unit, the installation and a 1 year parts and labour warranty.
Your softener
45,000 grain softener
For 5 to 6 people on water that runs 26 to 40 grains per gallon (very hard). At 26 to 40 grains, a 5 to 6 person house needs the extra capacity.
Your price$1,650about $2,050
Plus HST, installed. Includes the unit, the installation and a 1 year parts and labour warranty.
Your softener
Custom sized system
For 7 or more people on water that runs 26 to 40 grains per gallon (very hard). A household this size is sized with you on the phone, and you get the price in writing before anything starts.
Your priceQuoted by phone
Call or book a free water assessment by phone. You get the price in writing before anything starts.
Your softener
Twin alternating 45,000 grain
For 1 to 4 people on water that runs 70 and up grains per gallon (extremely hard). At 70 grains and up a single tank would regenerate almost constantly. A twin alternating system always has one tank ready, so you never run out of soft water.
Your price$2,400about $2,800
Plus HST, installed. Includes the unit, the installation and a 1 year parts and labour warranty.
On a well? Iron and sulphur are common here. A softener treats hardness, not orange stains or a rotten-egg smell, so we sort that out on the call first.
Your softener
Twin alternating 60,000 grain
For 5 to 6 people on water that runs 70 and up grains per gallon (extremely hard). Very hard water and a bigger household need the larger twin system, with one tank always ready.
Your price$2,650about $3,050
Plus HST, installed. Includes the unit, the installation and a 1 year parts and labour warranty.
On a well? Iron and sulphur are common here. A softener treats hardness, not orange stains or a rotten-egg smell, so we sort that out on the call first.
Your softener
Custom sized system
For 7 or more people on water that runs 70 and up grains per gallon (extremely hard). Very hard water and a large household. We size this one with you on the phone, and you get the price in writing before anything starts.
Your priceQuoted by phone
Call or book a free water assessment by phone. You get the price in writing before anything starts.
On a well? Iron and sulphur are common here. A softener treats hardness, not orange stains or a rotten-egg smell, so we sort that out on the call first.
What moves the price
Most homes land on the $1,500 price. These are the things that move it up, so you know before we arrive.
Not sure which size you need? Use the price builder above, or see the size chart for your town on our water softener installation page.
Cheap vs right
Lower-grade resin breaks down faster on chlorinated city water. Once it breaks down, it can pass into the plumbing and look like fine yellow sand in a tap aerator.
Replacing the softener is the good outcome. The expensive one is replacing what the loose resin fouls on its way through, which across taps, toilets, the dishwasher and the washing machine can reach $7,000 in damages to your plumbing system. A softener sized wrong also costs you money every time it regenerates, for as long as you own it.
If your softener is acting up, a diagnosis is $225 plus HST. See water softener service and repair.
Locally owned since 2018
Questions we get asked
A 30,000 grain softener is $1,500 plus HST, installed, as a swap where the plumbing and drain are already in place. If the house has never had a softener, add about $400 for the extra piping and drain run.
For most homes on city water in Kitchener, Waterloo and Cambridge, $1,500 to $1,650 plus HST installed. Very hard water, like Plattsville’s, usually needs a twin alternating system from $2,200.
Yes. Every price on this page includes the softener and the installation.
Most two to four person homes on city water need a 30,000 grain unit. Five to six people usually need 45,000 grain. Hardness changes a lot across this region, so we size it to your town and your household.
Often not, if you are on Halton’s Lake Ontario supply: that water runs about 7 grains per gallon, close to soft. Homes on Halton’s well supply, including Acton, get about 19 to 20 grains, which is hard and worth softening. Your Halton water bill shows which supply you are on.
Yes. The water assessment is free by phone. We go over your water, your plumbing and your household size, then recommend the unit that fits.
Water Softener Cost
Book a free water assessment by phone and we will tell you the size and the price before anything starts.

Under 12 grains


70 and up grains

